Tarantula Market Privacy Policy

Tarantula Market Privacy Policy

Effective Date: 30.06.25
Last Updated: 30.06.25

TarantulaMarket.com ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website www.tarantulamarket.com (the "Site") and related services.

1. Who We Are

TarantulaMarket.com is operated by The Tarantula Crew. We act as the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

a. Information You Provide Directly

  • Account Information: Name, email address, password, phone number.
  • Vendor Information (for sellers): Business name, address, tax ID/VAT number, payment details.
  • Purchase Information: Shipping address, billing address, payment method (processed securely via a third party).
  • Communications: Messages, support requests, reviews, and feedback.

b. Information Collected Automatically

  • Usage Data: Pages visited, time spent, clickstream data.
  • Device Data: IP address, browser type, operating system, device identifiers.
  • Cookies and Similar Technologies: We use cookies to enhance your experience, remember your preferences, and understand how the Site is used. See our Cookie Policy for more.

3. How We Use Your Information

  • Provide, maintain, and improve the Site and our services.
  • Facilitate purchases, sales, and payments.
  • Communicate with you, including transactional and marketing emails.
  • Comply with legal obligations.
  • Detect and prevent fraud or abuse.

4. Legal Basis for Processing

  • Contract: To fulfil our contract with you (e.g., order processing).
  • Consent: For email marketing (which you can opt out of at any time).
  • Legal Obligation: To comply with UK laws and tax regulations.
  • Legitimate Interests: To improve services, maintain security, and prevent fraud.

5. Sharing Your Information

We may share your data with:

  • Vendors: Your name and address may be shared with sellers to fulfil your order.
  • Service Providers: Payment processors, hosting providers, analytics, and email marketing tools.
  • Authorities: Where required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or acquisition.

We do not sell your personal data.

6. International Data Transfers

Some of our service providers may be located outside the UK. When data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account-related data is retained until you delete your account or request its deletion.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to or restrict processing.
  • Withdraw consent (where applicable).
  • Data portability (in certain cases).
  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, contact us at privacy@tarantulamarket.com.

9. Security Measures

We use industry-standard security measures to protect your data. However, no system is completely secure. You are responsible for keeping your password confidential.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We recommend checking back periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

📧 privacy@tarantulamarket.com
🔗 TarantulaMarket.com

By using TarantulaMarket.com, you acknowledge that you have read and understood this Privacy Policy.