Vendor Agreement

TarantulaMarket.com

Effective Date: 24.06.25
Last Updated: 24.06.25

This Vendor Agreement ("Agreement") is entered into by and between TarantulaMarket.com ("we", "us", "our", or the "Marketplace") and the individual or business registering as a vendor ("Vendor", "you", or "your").

By registering as a Vendor on www.tarantulamarket.com (the "Site"), you agree to be bound by the following terms and conditions.

1. Vendor Eligibility

  • Be at least 18 years of age.
  • Provide accurate business details and payment information.
  • Comply with all applicable UK laws, including tax, trading, and consumer protection regulations.

We reserve the right to approve or reject any Vendor registration at our discretion.

2. Account and Store Setup

Upon approval, Vendors will receive access to their own seller dashboard, where they can:

  • Create product listings
  • Manage inventory
  • Process orders
  • Handle returns and disputes

You are responsible for keeping your login credentials confidential and for all activity under your account.

3. Products and Listings

  • You may only list products that are legal to sell in the UK and comply with our Prohibited Items Policy.
  • Listings must be accurate, truthful, and not misleading. Misrepresentation may result in suspension or termination of your account.
  • You must maintain adequate inventory levels. Repeated stockouts may lead to penalties.

4. Order Fulfilment

  • Vendors must ship orders promptly and provide valid tracking information when applicable.
  • All shipping must be completed within the timeframe specified on your product listing.
  • You are solely responsible for delivery and any issues arising from shipping or courier services.

5. Fees and Commissions

TarantulaMarket.com charges:

  • A commission on each sale (as outlined on our Vendor Fees page).
  • Optional subscription or listing fees (if applicable).

Fees are automatically deducted from your payouts. We reserve the right to adjust fees with 30 days' notice.

6. Payouts

Payouts will be made via Bank Transfer or PayPal on a weekly basis, subject to:

  • Order completion
  • Refunds or disputes
  • Identity verification or regulatory checks

We may withhold or delay funds to prevent fraud or ensure compliance.

7. Returns, Refunds, and Disputes

  • You must comply with UK Consumer Contracts Regulations and honour the required return/refund periods.
  • Vendors are responsible for handling returns directly with the Buyer.
  • In cases of unresolved disputes, the Marketplace may step in to mediate and, where necessary, make a final decision.

8. Vendor Obligations

You agree to:

  • Abide by all applicable laws and regulations.
  • Ensure product safety, authenticity, and legality.
  • Pay all relevant taxes and report earnings accurately.
  • Avoid infringing on any third-party intellectual property rights.

9. Prohibited Conduct

You may not:

  • Sell prohibited, illegal, or counterfeit goods.
  • Circumvent or attempt to bypass Marketplace fees or systems.
  • Harass or abuse customers or other vendors.
  • Manipulate reviews or feedback.

Violations may result in immediate termination and legal action.

10. Intellectual Property

You retain ownership of your product images and descriptions but grant us a royalty-free, non-exclusive, worldwide licence to use, display, and promote your listings on the Site and affiliated channels.

11. Limitation of Liability

TarantulaMarket.com is not liable for:

  • Losses incurred by Vendor operations (e.g., shipping, product loss, business interruption).
  • Customer disputes, chargebacks, or refund costs.
  • Indirect or consequential damages.

Our total liability to you shall not exceed the total commission fees paid by you in the last 12 months.

12. Termination

This Agreement may be terminated by:

  • Either party with 14 days’ notice
  • Us, immediately and without notice, for breach of terms or illegal activity

Upon termination:

  • Your listings will be removed
  • Outstanding payments and disputes will be resolved
  • You must fulfil any pending orders

13. Data Protection

Both parties agree to comply with the UK GDPR. Vendors must treat customer data confidentially and only use it for fulfilling orders.

14. Changes to the Agreement

We may revise this Agreement at any time. Updates will be posted on the Site with an updated effective date. Continued use of the Vendor dashboard constitutes acceptance of the new terms.

15. Governing Law

This Agreement is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

16. Contact

📧 vendors@tarantulamarket.com
📍 [Insert Business Name and Registered Address]

By clicking “Accept” or registering as a Vendor, you confirm that you have read, understood, and agree to this Vendor Agreement.